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In development

Write in either official language

Send procurement, security, or technical questions to hello@discence.com in English or French.

How to reach us

One address, two languages, no published rate card.

Languages we answer
2Languages we answerEnglish and French, equal status
Public address
1Public addresshello@discence.com, no ticket portal
Published rate cards
0Published rate cardsA quote is written against your catalogue
Idle timeout in the product
15 minIdle timeout in the productThe same default the security page lists

What to put in the note

Name the topic so the reply can start with an answer.

What each kind of note should name
TopicWhat to include
ProcurementCatalogue size, learner count, SCORM need
Security reviewThe control you need to see in the code
Technical questionThe standard or endpoint, by name
Early accessThat the product is still in development

What happens after you write

Three steps. Nothing is billed from an email.

  1. Write in either language

    Use hello@discence.com. A Turnstile-backed form also sits at /contact.

  2. We read the topic

    Procurement, security, and technical notes go to the person who can answer.

  3. We reply in kind

    You get an answer in the language you used. A quote waits for your accept.

Write to us

English or French. Name the topic in the first line.